🔐 Privacy & Security

Baji House Privacy Policy — Your Data Is Completely Safe with Us

Baji House places the highest importance on user privacy. This Privacy Policy clearly outlines what personal information we collect, why we collect it, how it is used, and how it is kept secure.

Last Updated: January 1, 2026

01

Introduction & Scope

Baji House ("we", "us", "our") takes the privacy of your personal information very seriously. This Privacy Policy applies to our website, mobile app, and all associated services.

By creating an account or using the Baji House platform, you agree to this Privacy Policy. We follow international data protection standards to keep your information safe.

Our commitment: Baji House never sells your personal information to third parties. Protecting your privacy is our top priority.

This Privacy Policy has been tailored with our Bangladeshi members in mind and is provided in full detail in Bengali so every member can easily understand it.

02

What Information We Collect

Baji house collects several types of information. A detailed breakdown by category is provided below:

Identity Information Full name, date of birth, nationality, national ID number
Contact Information Mobile number, email address, home address
Financial Information Mobile banking number, transaction history, deposit & withdrawal records
Device Information IP address, device type, operating system, browser information
Usage Data Betting history, preferred games, session duration, click data
Location Data Country & region (via IP), GPS only in-app with consent

KYC Documents: A copy of your National ID, passport, or driving licence may be collected for identity verification. This information is used solely to confirm your age and identity.

03

How We Collect Your Information

Baji House collects information in the following ways:

  • Via the registration form — when you create a new account with baji house.
  • During deposit and withdrawal processing — at the time of financial transactions.
  • When contacting customer support — via chat or email.
  • Through cookies and tracking technologies — while browsing the website.
  • When using the mobile app — through device permissions, with your consent.
  • Third-party service providers — including payment gateways and KYC verification partners.

Baji house only collects information that is genuinely necessary to provide its services. We do not collect data beyond what is required.

04

Purpose of Data Use

Baji House uses the information we collect for the following purposes:

Purpose of Use What Information Is Used Legal Basis
Account Creation & Management Name, email, mobile number Contract Fulfillment
Identity & Age Verification (KYC) NID, Passport, Selfie Legal Obligation
Payment Processing Mobile banking details, transaction history Contract Fulfillment
Fraud Prevention IP address, device information, transaction patterns Legitimate Interest
Promotional Communications Email, Mobile Number Consent
Service Improvement Usage data, betting history Legitimate Interest

Marketing Communications: You can opt out of promotional emails or SMS from Baji House at any time. This will not affect your access to our core services.

05

Data Storage & Security

Baji house uses industry-standard technology to protect your personal information. Our security measures are as follows:

  • 256-bit SSL/TLS encryption — active on all data transfers.
  • AES-256 encryption — for stored sensitive data.
  • Two-factor authentication (2FA) — applied at account login.
  • Regular security audits — conducted by independent third-party experts.
  • Firewall & intrusion detection system — active 24/7.
  • Data backup — securely stored on encrypted servers.

Data Retention Period: Data for active accounts is retained for the duration of the service. After account closure, certain information may be kept for up to 5 years to meet legal obligations.

Warning: Never share your Baji House account password or login credentials with anyone. Baji House will never ask for your password by phone or email.

06

Sharing Information with Third Parties

Baji House never sells your personal information. However, limited data may be shared in the following specific circumstances:

  • Payment Processors: To process transactions with mobile banking services such as Mobile Pay, Nagad, and Rocket.
  • KYC Verifiers: With authorized third parties for identity verification purposes.
  • Legal authorities: When required by court order or government directive.
  • Fraud prevention organizations: To prevent money laundering and fraud.
  • Technology partners: For platform operations — under strict confidentiality agreements.

The third parties listed above receive only the information necessary for their specific purpose and are bound to uphold Baji House's privacy standards.

07

Cookies & Tracking Technologies

Baji House uses cookies and similar tracking technologies on its website and app to enhance your experience and ensure the platform functions properly.

  • Essential Cookies: To maintain login sessions and ensure security — these cannot be disabled.
  • Performance Cookies: To monitor site speed and performance — using anonymized data.
  • Functionality Cookies: To remember your language, preferences, and settings.
  • Analytics Cookies: To analyze user behavior and improve our services.

Cookie Controls: You can disable all non-essential cookies from your browser settings. Note that some features may not function properly as a result.

08

Your Rights

As a Baji House member, you have several important rights regarding your personal data:

Right to Access

You can request to see what information Baji House holds about you and receive a copy.

Right to Rectification

You can request corrections to any inaccurate or incomplete information.

Right to Erasure

In certain circumstances, you can request that your data be deleted.

Right to Object to Processing

You can opt out of having your data used for marketing purposes at any time.

Right to Data Portability

You can request your data in a machine-readable format.

Right to Restrict Processing

In certain circumstances, you can request that processing of your data be restricted.

How to Exercise Your Rights: To exercise any of the rights listed above support@bajihouse.app Send us an email. We'll respond within 30 business days.

09

Protection of Minors

Baji House is intended for users aged 18 and above. We do not knowingly collect personal information from minors.

  • Age verification is mandatory at registration.
  • Any registration attempt by a person under 18 will be declined.
  • If we become aware that any minor's data has been collected, it will be deleted immediately.

To learn more about our minor protection measures Responsible Gaming View page.

10

Policy Changes

Baji House may update this Privacy Policy from time to time. For significant changes, you will be notified via email or an in-platform notification.

Updated policies take effect from the date of publication. Continued use of the platform will be considered your acceptance of the revised policy. We recommend checking this page regularly to stay informed.

11

Contact

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us:

  • Email: support@bajihouse.app — reply within 24 business hours.
  • Live Chat: via the chat button at the bottom right of the platform (available 24/7).
  • For general inquiries: FAQ Page View.

🔐 Our Security Measures

How Baji House Protects Your Privacy

Strong protection at every level — because your trust is our greatest asset

🔒

SSL Encryption Protection

Every transaction and data exchange on Baji House is protected by 256-bit SSL encryption, making it virtually impossible for hackers or third parties to access your data.

🛡️

Two-factor authentication

Keep 2FA enabled when logging into your Baji House account. Even if your password is compromised, no one can access your account without completing the additional verification.

🏦

Secure Payment Gateway

Every payment made through Mobile Pay, Nagad, and Rocket is processed through encrypted channels. Your financial information is never stored directly on our servers.

🔍

Regular Security Audits

Baji House's systems are regularly tested by independent cybersecurity experts. Any vulnerabilities identified are addressed immediately.

📵

No Sale of Data

Baji house never sells your personal information or shares it with third parties for marketing purposes. Your privacy is not a commodity to us.

⚙️

Full Control in Your Hands

From your account settings, you can turn off marketing notifications, update your information, or request account deletion at any time.


🚀 Join a Secure Platform

Your Data Is Safe — Get Started with Confidence

Reviewed the Baji House Privacy Policy? Create your account now and start your journey on Bangladesh's most secure betting platform.

For users 18+. Bet responsibly.

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